Privacy Policy

PORTER & FERNE is committed to protecting the personal information you provide to us. We will only use your personal information in order to provide a service to you. We will not share or sell this personal information with or to any other organisations.

We will only use your personal information for the purpose it was intended. If you no longer wish to receive any information from us, please unscribe from our email service.

What information do we collect? 
We collect information from you when you register at, place an online order, subscribe to our email newsletter or sign up in-store.

When ordering or registering at you will be asked to enter your name, e-mail address, mailing address, phone number and credit card information. You may, however, visit our site anonymously.

What do we use your information for? 
Any of the information we collect from you maybe used in one of the following ways: 

To personalize your experience
Your information helps us to better respond to your individual needs.

To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails
The email address you provide for order processing, maybe used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related products or service information and so on.

Note: If at any time you would like to unsubscribe from receiving email newsletters from PORTER & FERNE, we include an unsubscribe link at the bottom of all email communications, otherwise you can contact There is no cost associated with subscribing or unsubscribing to or from PORTER & FERNE email lists.

Contacting Us 
If you have any questions regarding this privacy policy you may contact us via email at or via the channels below, 

Porter & Ferne
6/180 Alexandra Parade,
Alexandra Headlands QLD 4572 
Ph. 07 5373 7058